Associates interact directly with customers via phone, email, chat, mobile chat, and Alexa, using cutting-edge tools to navigate customer accounts, research and review policies, and provide effective solutions. Work from home with Amazon Customer Service Role: Fixed Term - Work from Home Customer Service Associate Seasonal/Contract Role Job Type: Seasonal- 3 months Contract Pay Rate: R 67. We are seeking action-oriented, flexible problem-solvers to assist customers in expediting orders and correcting post-sale problems.
The company is known for its fast pace, and its customer support is no exception.
You’ll also need to be tech savvy and comfortable working late hours and overtime. They play a critical role in delivering timely, accurate, and professional customer service to Amazon customers, helping solve problems such as: locating a package connecting an Echo to a Fire TV returning an item or assisting a delivery driver to get a package to a customer on time. How Much Do Amazon Customer Service Jobs Pay per Hour 9.86 - 11.78 7 of jobs 11.78 - 13.70 9 of jobs 14.42 is the 25th percentile. To be an Amazon customer service associate, you’ll need excellent people skills, as you’ll be helping customers from all walks of life to solve problems with orders and products. Our associates are bright, articulate, and detail-oriented with a genuine desire to find solutions to customer problems. This includes Amazon’s rapidly growing Virtual Customer Service team where employees work from home, providing flexibility and the freedom to work from a location that suits them. Amazon employs Customer Service Associates in more than 130 locations in over 40 countries around the world, supporting customers in 16 languages.
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